Travel agent Bonfire Adventure has come under harsh attacks from a dissatisfied customer who feels his money wasn’t worth the stay in Dubai. According to Duke Laston on Twitter, what they were promised is not what they got , describing the hotel that he was booked in, Duke says, “The hotel rooms were dumpy and not worth anything to enjoy.”
Duke goes further to state why he felt played, “We told them we wanted a 5 star hotel but they lied to us and reserved a shady 3 star located in the Dubai’s nyamakima area.”
Below is series of Duke lamenting about the hotel he was booked in with his friends.
They have forced us to take up a different hotel. We told them we wanted a 5 star hotel but they lied to us and reserved a shady 3 star located in the Dubai’s nyamakima area— Duke Laston (@dklaston) May 1, 2021
Ati hii room ndio VIP 😅! We have never been disappointed like this before pic.twitter.com/IfuDIWLEKL— Duke Laston (@dklaston) May 1, 2021
And until now, they have not even reached to us to try and find out if we were sorted. We had to go into our pockets and book another hotel because they ignored our claims. The guys are taking people for a ride.— Duke Laston (@dklaston) May 1, 2021
But haven't guys been complaining about these guys for the longest? https://t.co/lVHXcL5Pzt— Muñequita (@LyndahAmran_) May 1, 2021
These people get called out every other quarter. Smh. https://t.co/zeqS7gsoPK— Ölivier Giwöud (@nzissa) May 1, 2021
Curiously, the Ramada plaza Hotel by Wyndham Dubai Deira that Duke claim they were booked in, is not listed in the advertised hotels by the travel agent.
DUBAI IS CALLING YOU THIS EID🌙🤩 MAY THIS DAY BRING YOU PEACE & SMOOTHNESS🥳🔥— Bonfire Adventures (@BonfireSafaris) April 29, 2021
Email [email protected] or call +254733527398#Lipapolepole #BonfireDeals #kenya #kenyan #seekenya #igkenya #Islam #kenyans #magicalkenya #travelkenya #TembeaKenya #dubai #lockdowndeals pic.twitter.com/gOFUeunxnL
The tweets from Duke have since been deleted perhaps after reaching a deal with the firm. However, we managed to capture the video that he had claimed was what they were booked into as a 5 star.
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